Stackroom

IT asset management

Stackroom vs Snipe-IT

Snipe-IT is a capable open-source IT asset manager with an active community. If you want to self-host and have the people to run it, that is a real advantage. Stackroom is managed, mobile-first, and covers equipment beyond IT.

Stackroom vs Snipe-IT: which should you choose?

Snipe-IT is the better choice if self-hosting is a requirement and you have infrastructure staff to run it — the licence is free and the data stays on your servers. Stackroom is the better choice when the operational cost of hosting outweighs the saving, or when you need offline mobile scanning, bookings and non-IT asset types.

Side by side

Stackroom vs Snipe-IT: pricing, limits and features

Grouped so you can jump to the part you care about. Our figures come from our billing API, so they match the invoice.

Pricing & plans

  • Free plan

    Stackroom
    Free forever — 250 assets, 500 people, unlimited users, no card
    Snipe-IT
    Self-hosted is genuinely free and uncapped — unlimited assets, unlimited users, API at 120 calls a minute. You supply and run the server.
  • Paid plans start at

    Stackroom
    $35/mo for Starter — published, self-serve
    Snipe-IT
    Hosted plans start in the tens per month and climb through dedicated servers into the thousands per year.
  • How the bill scales

    Stackroom
    Capability and capacity — never headcount, never how much you track
    Snipe-IT
    Hosting tier, not usage. Every hosted plan carries unlimited assets and unlimited users; you pay for the server, the support and the operational guarantees.

Limits

  • Asset limits

    Stackroom
    250 free, up to 10,000 on Premium, custom on Enterprise
    Snipe-IT
    Unlimited on every plan, hosted or self-hosted
  • Users & seats

    Stackroom
    Unlimited on every plan, including Free — seats are never the meter
    Snipe-IT
    Unlimited on every plan
  • Locations & sites

    Stackroom
    1 on Free, unlimited on every paid plan
    Snipe-IT
    Unlimited

How each tool is set up

  • Hosting

    Stackroom
    Managed
    Snipe-IT
    Self-host or paid cloud
  • Licence cost

    Stackroom
    Subscription
    Snipe-IT
    Free (self-hosted)
  • Setup effort

    Stackroom
    Sign up and import
    Snipe-IT
    Server, database, upgrades
  • Open source

    Stackroom
    No
    Snipe-IT
    Its strength

What each tool covers

  • Beyond IT equipment

    Stackroom
    Any asset type
    Snipe-IT
    IT-oriented

Custody & accountability

  • Signed handover & return, with PDF

    Stackroom
    Yes
    Snipe-IT
    Acceptance flows
  • Asset clearance certificate for leavers

    Stackroom
    Yes
    Snipe-IT
    No
  • Signed webhooks with retries

    Stackroom
    41 events, HMAC-signed, retried
    Snipe-IT
    Not in their API reference

Audits & compliance

  • Cycle-count audits from a phone

    Stackroom
    Yes
    Snipe-IT
    Basic audit

Maintenance & service

  • AMC / CMC service contracts

    Stackroom
    Yes
    Snipe-IT
    No

Finance & lifecycle

  • Depreciation (SLM / WDV) & book value

    Stackroom
    Yes
    Snipe-IT
    Yes

Tracking & tagging

  • Bookings & reservations

    Stackroom
    Yes
    Snipe-IT
    No
  • Geo scan map & per-asset trail

    Stackroom
    Yes
    Snipe-IT
    No

Platform, API & AI

  • REST API

    Stackroom
    Pro and up — documented, published spec
    Snipe-IT
    Yes — 120 calls/min self-hosted
  • Built-in AI assistant

    Stackroom
    Stackroom AI — Starter and up
    Snipe-IT
    Not stated on their pricing page
Supported Not supported Their page does not say — not a claim that they lack it21 capabilities · 4 where Snipe-IT has no equivalent

Honest take: Snipe-IT leads on self-hosting and cost control if you have infrastructure staff. Stackroom leads on mobile scanning, bookings, and being someone else's problem to run.

Snipe-IT capabilities verified September 2026 · plan facts read from their pricing page , September 2026. Spotted something out of date? Tell us.

Stackroom
Stackroom offboarding view — everything a departing employee holds, ready for recovery and a clearance certificate
Offboarding: what the leaver holds, as a checklist rather than an investigation. We do not publish screenshots of Snipe-IT’s interface — see it on their own site.

Plan gating

Which tier unlocks what

What you have to be paying for before each capability is available.

Stackroom
  • CSV / XLSX importStarter and up
  • Barcode & QR scanningStarter and up
  • Bookings & reservationsStarter and up
  • Maintenance & serviceStarter and up
  • Cycle-count auditsGrowth and up
  • Report libraryGrowth and up
  • Custom fieldsGrowth and up
  • Stackroom AIFree and up
  • REST APIGrowth and up
  • Signed webhooksGrowth and up
  • Custom rolesGrowth and up
  • Google / Microsoft SSOFree and up
Snipe-IT
  • TLS certificate and priority feature requests — second hosted tier and above
  • IP restrictions — dedicated hosting and above
  • Self-hosting means no automatic backups, no TLS certificate and community-only support

The honest arithmetic is licence saving versus staff time. A few hours a month of a sysadmin's attention is not free, and neither is the risk of a database nobody has tested a restore from.

The difference

What Stackroom and Snipe-IT are each built to do

Open source is a real advantage, not a talking point

Snipe-IT is genuinely good software with a long track record and a community that has kept it healthy for years. Self-hosting means your asset data sits on infrastructure you control, which for some organisations is not a preference but a requirement — a regulator, a security policy, an air-gapped environment.

If that describes you, this comparison is already over and you should use Snipe-IT. We are not going to argue someone out of a constraint they do not control, and a managed SaaS is not a substitute for data residency you are obliged to provide.

When the licence saving stops being a saving

For everyone else, the question is what self-hosting actually costs. The licence is zero. The server is not, the backups are not, the upgrades are not, and the person who does all three is definitely not.

None of these are large individually. Together they are a recurring claim on someone technical, and that person usually has a day job. The failure mode teams describe is not dramatic: the instance drifts a few versions behind, an upgrade gets postponed because it needs a maintenance window, and eventually nobody wants to touch it. The system still works; it just stops improving, and nobody has tested a restore.

That is the point at which the arithmetic flips, and it flips on staff time rather than on features.

Mobile is the biggest functional gap

Snipe-IT is a web application first. That is entirely reasonable for a device estate managed from a desk: laptops are assigned at onboarding and recovered at offboarding, and both happen where there is a keyboard.

It fits badly when updates happen on foot. Walking a site scanning items, issuing equipment at a counter, counting a stockroom in a basement with no signal — these want a native app with an offline queue, not a browser form. Stackroom's mobile app records scans, checkouts and returns locally and syncs when a connection returns.

If most of your interactions are at a desk, this gap will not affect you. If most of them are not, it is the whole comparison.

Outgrowing IT

Snipe-IT's model is shaped around IT: assets, licences, accessories, consumables, assigned to users. Once facilities, labs, AV or field operations want to use the same register, the shape strains — those teams need bookings with availability, condition tracking, inspection schedules and departmental separation.

Stackroom is built to hold laptops, instruments, tools and staging in one register, with departments so each team manages its own without wading through everyone else's. Whether that matters depends on whether anyone outside IT has asked yet.

Why teams switch

What we hear from teams leaving Snipe-IT

Running it became the job

Self-hosting is genuinely cheaper until you count the upgrades, backups, database maintenance and the person doing them. Teams switch when that time is worth more than the licence saving.

The people handling equipment needed a phone, not a browser

Walking a site with a phone that works offline is a different experience from a web form. If most updates happen away from a desk, that gap shows up daily.

It outgrew IT

Once facilities, labs or AV want in, an IT-shaped tool starts to strain. One register covering laptops, instruments and tools avoids running parallel systems.

The other side

When Snipe-IT is the better choice

We would rather you picked the right tool than picked ours.

  • Data residency or self-hosting is a hard requirement you do not control.
  • You have infrastructure staff for whom running one more PHP application is genuinely marginal effort.
  • Your estate is IT and stays IT, and updates happen at a desk rather than on foot.
  • You want to modify the software itself — that is what open source is for, and we cannot offer it.

Switching

Moving from Snipe-IT

  1. 1

    Export from Snipe-IT

    Take a full CSV or XLSX export of your asset list, including serial numbers, categories, locations and any custom fields you rely on. Export your people list separately if Snipe-IT keeps one.

  2. 2

    Map the columns once

    The importer previews your file and lets you map each column to a Stackroom field. Categories, locations and departments are created from the values in your file, so you do not build the hierarchy by hand first.

  3. 3

    Import people, then assets

    Loading people first means custody assignments resolve to a real person on the asset import rather than needing a second pass.

  4. 4

    Check a sample, then go

    Spot-check twenty records against the old system before you invite the team. Re-importing is safe — matching on an existing code updates rather than duplicates.

Nothing is deleted from Snipe-IT by importing into Stackroom, so you can run both in parallel for a week while people get used to the change.

FAQ

Questions, answered

We like that Snipe-IT is open source. Why move?

If open source is a requirement, keep it. Teams move when the operational burden of hosting outweighs the licence saving, or when they need bookings, offline mobile and non-IT asset types that Snipe-IT is not built around.

Can we export our data out of Stackroom later?

Yes. Full CSV and XLSX export on paid tiers, plus a REST API. We would rather you stay because it works than because leaving is painful.

Does Stackroom track software licences like Snipe-IT does?

Licence management is being retired from Stackroom, so treat it as absent. If software licence seat tracking is central to your requirement, Snipe-IT covers it and we do not.

Where is Stackroom data hosted?

On our managed infrastructure, with per-organisation isolation. If you need data in a specific jurisdiction, ask before you commit — it is a reasonable question and we will give you a straight answer rather than a marketing one.

Can we import our data from Snipe-IT?

Yes. Export your inventory to CSV and import it into Stackroom. Categories, locations and custom fields map across, and our team will help with the awkward parts of a larger migration.

How long does switching actually take?

Most teams import in the morning and run a real checkout the same afternoon. There is no implementation project and no professional services fee. The longest part is usually relabelling, and that can be done gradually.

Do we have to relabel everything?

No. If your existing labels carry a code you already track, import that code and keep using them. New QR labels can be printed on standard address stock as and when you need them.

Is Snipe-IT free?

Self-hosted is genuinely free and uncapped — unlimited assets, unlimited users, API at 120 calls a minute. You supply and run the server. Stackroom's free plan is permanent rather than a trial, includes unlimited users, and needs no card.

How is Snipe-IT priced compared with Stackroom?

Hosting tier, not usage. Every hosted plan carries unlimited assets and unlimited users; you pay for the server, the support and the operational guarantees. Stackroom prices on capability and capacity instead: users are unlimited on every plan, and tracking more equipment never moves the bill on its own.

What are the Snipe-IT asset and user limits?

Assets: Unlimited on every plan, hosted or self-hosted. Users: Unlimited on every plan. Locations: Unlimited. Every Stackroom limit is published on our pricing page and served from our billing API, so it matches your invoice.

Outgrowing Snipe-IT?

Import your data, print a sheet of labels, and run a real checkout the same day.